Consumer Products

When the steam cleaner’s boiler is overfilled, extensively corroded, and the pressure release valve (boiler cap) also malfunctions, the boiler can rupture, posing a risk of serious injury or burn to the user or bystanders. As of January 20, 2026, the company has received 15 reports of boiler ruptures, including four reports of minor burns, bruises, lacerations, and a broken wrist, and at least seven reports of minor property damage. Three of these reports originated in Canada and 12 originated in the United States.

When the plastic container is opened, pieces of the bath bomb potions may be ejected and impact the consumer. As of February 16, 2026, the company has received no reports of the product ejecting pieces from the container or causing injury in Canada. In the United States, the company has received three reports of pieces ejecting forcefully from the plastic container when opened. Two consumers reported bruises and swelling after being struck in the arm and face, including one consumer who reported a chipped tooth.